This review has been long over due, I have been there a couple of times, with friends & with family. Initially when I went there I found the ambiance & setting exhilarating, the food & food quality excellent & the buffet spread itself extremely good, & the service pleasant & courteous. Sadly apart from the ambiance & service everything else has deteriorated over time.
Lets start off with the salads, before there was a better spread of salads, this has now been reduced to a mere anti pasti spread, the chefs do not know how to handle certain ingredients; for example the Calamari preparations which were soft & melted in one's mouth have become more like rubber on a plate (squid is very tricky to cook I understand but when one pays such a steep price for a buffet & with a brand like JW Marriott one does expect the chef's to pay a little more attention to the ingredients).
The bread spread which was better & replenished faster has also reduced, the bread rolls are often hard & the so called flavored breads lack flavor, as if one has just sprinkled the ingredients on to the bread instead of kneading them along with the dough.
The live counters used to change from time to time & offered a varying delectable spread; however now a days you will find the same live counters serving the same things over & over again; this sort of a dry monotone makes one wonder if the meal was actually worth it.
The main courses, which also used to be vibrant & delicious, with the offerings varying from time to time, have sadly lost flavor, I feel they are just rotating stocks from other restaurants to fill up their chaffing dishes. They taste more like butter; less like food. The quantity of meat offerings has also become lesser, & the quantity of meal in the gravies has also reduced.
The desserts; which were once the main attraction to eat there, have been reduced to tasteless, overcooked bite sized pastries. They are now a tasteless bunch of attractive looking props, lacking any form of substance what so ever.
In conclusion I just hope that this review serves as a wake up call to the management, I sincerely hope they change & bring back some of that old charm that they had, until then we will all have to just wait & watch!!!